Privacy Policy
Last updated November 10, 2026
What we collect
When you use Whimbrel: Medtech Research through your AI app, we keep your account details (name, email and, on a team account, your firm), the AI apps you connect to your account, and the questions, lists, watches and research requests you send. We use them to answer you, run your account, and improve the quality of Whimbrel’s answers. We do not sell them. Billing is handled by Stripe; we do not see or store your card number.
If you email us, we keep your message so we can reply.
We store the email you give us for the weekly list of new device companies, and you can unsubscribe at any time.
Your memory
To do its job for you, Whimbrel keeps a memory for each person, separate from everyone else’s, including teammates on a team account. It holds:
- your firm profile: what your firm does, your territory, and who you sell to best, with your earlier answers when you change one, so you can put an answer back;
- the companies you tell your AI about: your clients, the companies you are working, and the ones that are not a fit for your firm.
Your AI saves these as you mention them; you never have to log anything. On your Memory page at app.whimbrelresearch.com you can see each item and where it came from, change it, delete it, download all of it, or clear it all.
Who processes it
Service providers run parts of Whimbrel for us: hosting and storage, billing (Stripe), email delivery, finding and checking work email addresses for people in our research, and the AI models and web research services that read websites, rank companies for your firm and write parts of your results. They receive only what that work requires. The contact-data provider receives a company’s web domain and a named person’s name, never anything about you or your account. The AI services that rank and write for you receive your firm’s name, services, territory, who you sell to best and your client names, plus the public facts about each company, never your name or email. Your data is stored in the United States.
The company record
When Whimbrel researches a company, what Whimbrel finds in public sources becomes part of Whimbrel’s company record. That record is kept as dated history and can inform answers for other customers and paid users of Whimbrel’s data, including through our API. Your questions, lists, watches, notes and the research you request stay private to your account, and we never tell anyone which companies you looked up.
Usage patterns
We use anonymous, aggregated patterns from how Whimbrel is used, such as which device areas or kinds of signals are researched most, to improve and build Whimbrel’s products, including published insights. These patterns are never tied to you or your firm.
People in our research
Our research is built from public sources: government databases, regulatory filings and company websites. We record the names and work titles of company staff and leadership as the company or a public registry publishes them, along with published business contact routes. Where a named person’s work email is not published, we may look it up with a contact-data provider and show it only when the provider reports that the mailbox accepts mail, labeled with where it came from and the date it was checked. We do not collect private personal data about the people we research. If you are named and want your details removed, use our contact form at whimbrelresearch.com/feedback/ and we will remove them, including any work email found this way.
Cookies and analytics
app.whimbrelresearch.com sets one cookie that keeps you logged in to your account. This website and the sign-up and connect pages use Google Analytics, which sets cookies to count visits and see which pages and links bring people here; Google processes that data under its own privacy policy, and you can block it with Google’s opt-out browser add-on or your browser’s cookie settings. Your Account and Memory pages carry no analytics. This website is served by our hosting provider, which processes standard request data, such as your IP address, to deliver and protect it. We do not run advertising trackers, and we do not send Google anything about your account or your memory. We also set a cookie (wb_ab_home) that keeps the version of the home page you see the same between visits. It lasts 90 days and contains no personal information.
The Whimbrel app
Ask Whimbrel. When you use Ask Whimbrel in the app, your question, the answer, and the Whimbrel records needed to answer it are sent to an AI model provider, which runs the model that writes the answer. The provider processes that data under its own terms. Questions are not stored by Whimbrel after the answer is written.
How the app is used. The app records which screens you open and which buttons you use (for example, opening a company or copying an email), with the date and your account. This is kept in Whimbrel’s own database, is not sent to Google or any other analytics service, and is used only to decide what to build next.
Keeping and deleting
Your account data is kept while you are a customer. If your free month ends with no card on file, your access pauses and we keep your account data for 90 days so you can pick up where you left off; after that we may delete it. You can clear your memory yourself at any time on your Memory page, and it is deleted at once. You can also ask to see, correct or delete any of your account data; after you cancel, email us and we will delete it, except what we must keep for billing and legal records. The company record is kept as history.
If Whimbrel changes hands
If Whimbrel is sold or merged, this information transfers with the business under the same commitments.
Changes to this policy
When we change this policy, we date the new version and ask you to agree to it when you next sign in.
Contact
Whimbrel Research
Warwick, Rhode Island
To ask about or delete your data, use our contact form at whimbrelresearch.com/feedback/.